Terms of service
OVERVIEW Welcome to Venti! Venti is a brand owned and operated by Sura Enterprises. The terms "we", "us" and "our" refer to Sura Enterprises, operating under the brand name Venti. Venti operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Venti is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device settings and configuration. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Venti reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Venti confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Venti may be unable to accommodate cancellation requests after an order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges. You agree to provide current, complete and accurate purchase, payment and account information for all purchases. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method, and (iii) you will pay charges incurred at the posted prices, including all applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. Please refer to our Shipping Policy for processing times, transit times, and shipping costs.
SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Sura Enterprises, its affiliates or licensors and are protected by Indian and foreign patent, copyright and other intellectual property laws. Venti is a registered trademark of Sura Enterprises. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material without our prior written consent. Venti's names, logos, product and service names, designs, and slogans are trademarks of Sura Enterprises or its affiliates or licensors. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify.
SECTION 7 - OPTIONAL TOOLS You may be provided with access to third-party tools which we neither monitor nor control. We provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind. Any use by you of the optional tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which they are provided by the relevant third-party provider(s).
SECTION 8 - THIRD-PARTY LINKS The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, and we are not liable for any harm related to your access of any third-party websites. Please review carefully the third party's policies before you engage in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY Venti is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Sura Enterprises, operating as Venti. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Sura Enterprises, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Venti.
SECTION 10 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide services to you. Please review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to all Feedback. We are under no obligation to maintain Feedback in confidence, to pay compensation for it, or to respond to it. You are solely responsible for any Feedback you make and its accuracy.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information in the Services that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose; to violate any laws or regulations; to infringe upon our intellectual property rights or those of others; to harass, abuse, or harm any person; to transmit false or misleading information; to send spam or unsolicited advertising; to impersonate any person or entity; to upload viruses or malicious code; to collect the personal information of others; or to interfere with or circumvent the security features of the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine you have violated any part of these Terms.
SECTION 14 - TERMINATION We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and any other provisions that by nature should survive termination will continue to apply.
SECTION 15 - DISCLAIMER OF WARRANTIES The information presented through the Services is made available solely for general information purposes. Any reliance you place on such information is strictly at your own risk. Except as expressly stated by Sura Enterprises, the Services and all products offered are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free.
SECTION 16 - LIMITATION OF LIABILITY To the fullest extent provided by law, in no case shall Sura Enterprises, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, loss of data, or replacement costs, arising from your use of the Services or any products procured using the Services.
SECTION 17 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Sura Enterprises, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your access to and use of the Services.
SECTION 18 - SEVERABILITY In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be severed without affecting the validity and enforceability of the remaining provisions.
SECTION 19 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements.
SECTION 20 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Kalyan, Maharashtra, India.
SECTION 21 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION Venti is a brand of Sura Enterprises. Questions about the Terms of Service should be sent to us at ventistore023@gmail.com. Our contact information is posted below:
Sura Enterprises (operating as Venti)
Email: ventistore023@gmail.com Phone: +91 7738758008